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While you wait

You do not have to wait alone

A waiting list is not a standstill. This is what you can do now, and what we do.

A walker, seen from behind, on a narrow path through a misty dune valley

What you can do now

  • Your GP and the POH-ggz

    The mental health practice nurse at your GP can support you with a few conversations while you wait. Ask your GP practice.

  • Waiting-list mediation

    Your health insurer must help you get care in time. Call your insurer’s care mediation service (the number is on your insurance card or in the app) and ask whether a place is available sooner elsewhere.

  • Doing something yourself

    You can find reliable information and exercises on these sites. They do not replace treatment, but they help many people through the wait.

  • Every four weeks from us

    While you wait, we get in touch every four weeks, by phone or email. We tell you how long it is likely to take and ask how you are doing.

If it gets harder

Then do not wait for your turn

Getting worse? Call your GP, even if you are on our waiting list. We do not reorder the waiting list based on a phone call, but your GP can consult with us.

This tool is not for emergencies

  • Thinking about suicide? 113 Suicide Prevention is available day and night, anonymously.Call 113Free: 0800-0113Chat at 113.nl
  • Not coping right now? Call your own GP. In the evening, at night and at weekends, call the out-of-hours GP service (huisartsenpost).
  • In immediate danger? Call 112.Call 112

Question assistant

Practical questions, answered from our own texts, with sources.

You are talking to an AI assistant. Not a person, and not a clinician. It only answers from the practice’s own texts.

Practical questions only, without personal or medical details. 0/240

Your answer will appear here, with its source.

No answers to medical questions. In crisis? Find help here.

Questions about waiting

Can I lose my place on the waiting list?

No, not just like that. If you do not respond to our check-in twice, we call you once more before changing anything.

May I look for help elsewhere in the meantime?

Yes. Let us know if you start elsewhere, so your place can go to someone else. Your insurer helps with waiting-list mediation.

What if I move or switch insurer?

Tell the front office. With a different insurer we check together whether your cover changes.

Go to the cover guide
Can I choose a clinician?

You may state a preference, for example for a man or a woman, or someone who speaks English or Arabic. We take it into account; sometimes it means a longer wait.

Meet the team

Another question? Call 0123 45 80 10 or email secretariaat@praktijkdeluwte.nl.